Privacy Policy
At VertexHost LLC, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website (https://hostingbyvertex.com/) or use our services.
By using our website and services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.
1. Information We Collect
We collect different types of information, including:
1.1. Personal Information
When you sign up for our services, contact us, or interact with our website, we may collect personal information such as:
- Name
- Email address
- Phone number
- Billing and payment details
- Company name (if applicable)
- Account login credentials
1.2. Non-Personal Information
We may collect non-personal data automatically, including:
- IP address
- Browser type and version
- Operating system
- Pages visited on our website
- Date and time of access
- Referring website
1.3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. These technologies help us:
- Recognize returning visitors
- Analyze website traffic
- Improve our services
You can manage cookie preferences in your browser settings.
2. How We Use Your Information
We use the information collected for various purposes, including:
- To provide and manage hosting services
- To process payments and billing
- To respond to customer inquiries and support requests
- To improve website performance and security
- To send important service updates and announcements
- To conduct research and analyze trends
- To comply with legal obligations
3. How We Share Your Information
We do not sell or rent your personal data. However, we may share it in the following cases:
3.1. Service Providers
We may share your data with trusted third-party providers who assist us in:
- Payment processing
- Customer support
- Website analytics
- Security monitoring
These providers are contractually obligated to protect your information.
3.2. Legal Compliance
We may disclose your information if required by law, such as:
- In response to legal requests (subpoenas, court orders, etc.)
- To prevent fraud or illegal activities
- To protect our rights, customers, or business interests
3.3. Business Transfers
If VertexHost LLC is acquired, merged, or undergoes a business transition, your data may be transferred to the new entity.
4. Data Security
We take reasonable security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Our security practices include:
- SSL encryption for data transmission
- Secure payment processing
- Regular security audits
- Limited access to personal data
However, no system is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal data as long as necessary to:
- Provide our hosting services
- Comply with legal requirements
- Resolve disputes
- Enforce our terms and policies
When no longer needed, we securely delete or anonymize your data.
6. Your Privacy Rights
Depending on your location, you may have certain privacy rights, including:
6.1. Access and Correction
You may request access to your personal data and update or correct inaccuracies.
6.2. Deletion of Data
You can request deletion of your personal data, subject to legal or contractual obligations.
6.3. Opting Out of Marketing Emails
You can unsubscribe from our emails using the link in the message.
6.4. Cookies Management
You can control cookie settings in your browser or opt-out of tracking services like Google Analytics.
To exercise these rights, contact us at contact@hostingbyvertex.com.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before sharing personal data.
8. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from minors. If we discover such data, we will delete it immediately.
9. International Data Transfers
If you access our website from outside the United States, your data may be transferred to and processed in the U.S., where privacy laws may differ. By using our services, you consent to this transfer.
10. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in laws or our business. We will notify you by:
- Posting an updated version on our website
- Sending an email if required
Please review this policy periodically.
11. Contact Us
If you have questions about this Privacy Policy, contact us:
📍 Business Name: VertexHost LLC
📍 Business Address: 1942 Broadway Ste 314C, Boulder, CO 80302, US
📧 Email: contact@hostingbyvertex.com
📞 Phone: +1 303-997-3476
🌐 Website: https://hostingbyvertex.com/
This policy is fully compliant with GDPR, CCPA, and other privacy regulations.